Privacy Policy for Shine Auto Glass

At Shine Auto Glass, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with Shine Auto Glass, including when you request a quote, schedule a service, or contact us by phone or email. The types of personal information we may collect include:

• Personal Identification Information: Name, phone number, email address, and vehicle information.
• Service Details: Information related to the services you request, such as vehicle type, glass damage, and service preferences.

2. How We Use Your Information

The information we collect is used to provide and improve our services, respond to inquiries, process service requests, and communicate with you. Specifically, we may use your information to:

• Schedule and perform windshield and auto glass repairs or replacements.
• Provide customer support and respond to your questions or concerns.
• Send service reminders or promotional offers (with your consent).
• Process payments and manage billing.
• Improve our services and website functionality.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We implement appropriate physical, electronic, and managerial procedures to safeguard and protect the information we collect online. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties who assist us in operating our business or providing our services, including payment processors, insurance companies, and mobile service partners. These third parties are required to keep your information confidential and secure.

We may also disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect the safety of our users, or protect Shine Auto Glass’s rights.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. These technologies collect data such as your IP address, browser type, and activity on our site. Cookies help us remember your preferences and provide a more personalized experience. You can adjust your browser settings to disable cookies, but this may affect certain features of our website.

6. Your Rights

You have the right to access, update, or delete your personal information held by Shine Auto Glass. If you would like to request any changes to the information we hold or if you no longer wish to receive marketing communications from us, please contact us at the phone number or email provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

Shine Auto Glass reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under this policy, please contact us:

Shine Auto Glass
Phone: 615-992-5984

Thank you for trusting Shine Auto Glass with your auto glass needs. Your privacy and security are our top priority.